+971-551-348-471 Booking@dimondtourism.com

Frequently asked questions
 

How to rent a car in Dubai

How to rent a car in Dubai

You can book your next car on our website or call us at +971-551-348-471 for assistance. We’ll find the perfect vehicle and make sure it’s available when you want.

How would I know my fare charges & booking amount?

Once our system receives your booking, you will be notified of the approximate distance, and your booking charge will be calculated accordingly. With our fare calculator, we instantaneously give you the best rate online.

How will I receive my booking confirmation?

You will receive an auto-generated confirmation registration email on your registered e-mail ID once the booking is confirmed.

What is your cancellation policy?

Currently, you are required to raise a cancellation request through the customer care number available on our website and also cancel from our website portal. Cancellation will then be approved as per the terms and conditions. A cancellation fee would also be applicable if our car has reached the client’s pickup location. Otherwise, there is no charge deduction for Cancellation.

What are the terms of payments?

In the case of Advance, booking customers have to pay a token amount via Online and offline for booking confirmation.
Once the car arrives at the pickup location customers have to pay the whole amount after reaching the destination place.

Is there any additional cost to hiring a rental car?

You can enjoy the freedom of driving your own car without paying any extra fees. You only have to pay for rent and deposit, but you aren’t limited in terms of additional services like a personal driver or urgent exchange.

What are the Essential qualities of our great chauffeurs?

We strive to provide you with outstanding quality LIMOUSINE and CHAUFFEUR services at a reasonable price. You never have to compromise for the journey you unite with us. We take all the important requirements of yours in mind and so as the luxurious vehicles provide you the fullest stratification. All of the luxury cars in our collection are comfy and loaded with tablets, USB chargers, free integrated WIFI, snacks, and drinks. No compromises with hygiene and freshness all over the journey.

What about the hygiene and freshness all over the journey?

No compromises with hygiene and freshness with full sanitization all over the journey. The comfy relaxing atmosphere of all the fleet services provided by us is just outstanding and every client feels the best ever experience during their journey.

Estimate fare shown in the website is it the Final Fare ?

Yes, But it’s also depends to your distance

Who will contact me for my booking or after placing a call back request ?

Dimond City Tourism LLC does not share client data with any other agencies, one of our executives will call you back to verify your information. After confirmation of details, the customer has to deposit the booking amount only through our website portal account for final vehicle placement. For any queries related to booking kindly email us at booking@dimondtourism.com or call +971-551-348-471

How much does it cost to rent a car in Dubai?

Our well-known name in the transport field is based on the quality of the transportation services delivered by us for maintaining high service quality standards. We are well supported by our highly trained professionals who are trained to give total satisfaction to the client as per their convenience and demands. 

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